Privacy Policy

Privacy Policy – SME Builds

Effective Date: 1 December 2025

SME Builds (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store personal information when you visit our website (https://www.smebuilds.com/) or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

1. Contact information – e.g., name, email address, phone number, submitted via contact forms or newsletter sign-ups.
2. Technical information – e.g., IP address, browser type, device, operating system, and pages visited.
3. Usage information – e.g., how you interact with our website and services, analytics data.

We do not collect sensitive personal data (e.g., health information, financial details) unless explicitly provided for specific services.

2. How We Use Your Information

We use the information you provide for purposes including:

• Responding to enquiries and providing services
• Sending newsletters or updates (only if you opt in)
• Improving our website, content, and user experience
• Complying with legal obligations

We will never sell your personal information to third parties.

3. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Enhance website functionality and user experience
• Analyse website traffic and performance
• Remember your preferences

You can manage or disable cookies via your browser settings, but some features of the site may not function correctly if cookies are blocked.

4. Sharing Your Information

We may share your information in limited circumstances, including:

• With service providers or partners who process data on our behalf
• If required by law or legal process
• To protect our rights, property, or the safety of our users

We ensure that any third party we share information with is GDPR-compliant.

5. Data Retention

We will retain your personal information only as long as necessary to provide services or comply with legal obligations. Once no longer needed, data will be securely deleted or anonymised.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Access – request a copy of your data
• Correction – request corrections to inaccurate data
• Deletion – request deletion of your data
• Objection – object to certain processing activities
• Restriction – request limits on processing
• Data portability – request your data in a portable format

To exercise your rights, please contact us at [Your Contact Email].

7. Security

We implement reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, no online transmission or storage method is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with the “Effective Date” updated. Continued use of the website constitutes acceptance of any changes.

9. Contact Us

For any questions about this Privacy Policy or how we handle your personal data, please contact:

Email: info@smebuilds.com
Phone: +44 (0) 20 8646 6747
Address: Unit 11 Silverwing Industrial Estate, Horatius Way, Croydon, Surrey. CR0 4RU.